Activision responds to Guitar Hero: World Tour drum kit issues
- October 28, 2008 09:27 AM PST
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The publisher has issued an official response regarding scattered reports of wonky drum heads and hardware issues.
Activision today released its first official statement regarding scattered reports of Guitar Hero: World Tour drum kit sensitivity issues.
Calling the reports an "isolated incident," the publisher will nevertheless offer affected drum kit owners a "tuning kit" to fix the problem. There was no word yet on just how World Tour owners will secure the kit, or what, exactly, the kit will entail, but early reports hint it will probably be some kind of calibration tool.
The drum kit complaints began almost immediately after World Tour's launch last Sunday. Various message board posts claimed that the kit's velocity sensitive drum pads were not registering hits from the drum sticks. The problems were platform agnostic, in that they affected all three major console releases. A similar issue also struck the original Rock Band drum kit in 2007.
The full statement from Activision customer support is as follows:
"We have learned that certain drum kit controllers manufactured for Guitar Hero World Tour have sensitivity issues. We believe that these controllers are limited to ones in the earlier manufacturing stages. While we believe that this was an isolated manufacturing issue, we are stepping our efforts to randomly test our drum kit controllers so customers can be assured they work properly. In the event any consumers do experience problems with their drum kit controllers associated with sensitivity issues, Activision will soon be offering a drum tuning kit that will enable players to fully optimize their drums.
"Our goal would be to immediately address any hardware issues Guitar Hero World Tour players have with the game. Consumers should visit the Activision Publishing customer support website at www.activision.com/support website or call 310 255-2050 in the U.S. where a customer care representative will assist them. Activision is fully committed to the highest quality manufacturing standards, and to satisfying every Guitar Hero World Tour fan so they can enjoy the best musical gaming experience ever created."
It's good to see Activision took this on only two days after launch, but it still doesn't make the headache any less annoying for gamers who just shelled out upwards of $200 for the bundle. Was anyone here affected by wonky drums?
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- Oct 28 2008 at 10:20:29:AM PST
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goldberg_evan wrote:
Better than anything RB did to try and fix their shitty drum issues.
Agreed. I'm lucky enough that my kit doesn't have any issues, but for those that do it's nice that Activision is doing something about it :D
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for the red bottom problem and yellow cymbal all i did was switch the red and orange around and it seemed to help when u hit the red hard it doesnt register the yellow cymbal being hit anymore and the sensitivity u need to just get used to it but it did help alot switching the cymbols
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This is all fine and dandy but when is Activision going to play nice with Harmonix and feature compatibility for the GH:WT drum kit to work with with Rock Band 2 on Playstation 3 as previously announced and promised by Sony on August 18!!!!!!!!!
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