Microsoft declines to comment on heatsink upgrades

Despite photographic evidence of added heatsinks to repaired Xbox 360 units in Europe, Microsoft has refused to issue a statement, choosing instead to make claims that such hardware upgrades are "commonplace within the industry".

By Eugene Huang

Attention was focused once again on the reliability of Microsoft's Xbox 360 hardware when it became apparent that the company was installing heatsinks to combat the dreaded "red ring of death". As GamePro reported just yesterday, a number of European 360 owners opened up their recently repaired units to find a brand new heatsink installed as an extra effort to cool down the system's problematic Xenos GPU.

When confronted by these allegations, Microsoft refused to make a statement explaining the company's repair process, according to a report today from GamesIndustry.biz.

"We do not provide details on these updates," a company spokesperson stated.

However, the spokesperson did make a comment regarding the industry as a whole:

"Regularly updating console components is commonplace within the industry and is a standard aspect of the business for a variety of reasons including cost reduction, improved manufacturability and improved performance," the spokesperson added.

It is still unknown at this point as to whether these alleged second heatsinks are being implemented in newly constructed Xbox 360 systems, nor is it known whether American Xbox 360 units are undergoing similar repair methods in cases of the "red ring of death".

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